Gradient disappearing from vector asset imported from Illustrator through Adobe CC

Report · Sep 18, 2019

Using latest update of AdobeXD on Windows 10 PC.

Placed an asset with multiple grouped layers, one of which has a gradient applied, onto my artboard in AdobeXD. The asset looked the way it should for awhile, then if I tried to copy it, zoom in or out too fast, or close and open the XD app, the gradient disappears from the asset (but the container/layer it's in is still visible.) Happened multiple times. Tried grouping and ungrouping the asset by itself, tried grouping it with other assets, tried removing and copy/pasting directly from Illustrator. Nothing worked - the gradient still keeps disappearing.

Steps to repro:

1. Create an asset in Adobe Illustrator

-> Create a shape, make it a solid color

-> Create a duplicate of that shape and place a gradient over it (color to transparent)

-> Create another shape to use to partially mask the gradient shape.

-> Mask the shape

-> Group all objects & drag into Adobe CC Library pane & name it.

2. Create new artboard in AdobeXD

3. Open Adobe CC Library pop-out pane

4. Drag your newly created asset to the artboard

5. *Multiple things may cause this but...* Copy & paste the asset -> gradient should disappear, but if you click into the vector asset, the gradient mask can still be selected.

See attached images.

P.S. I miss the user voice forum for filing bugs - this platform is not at all user friendly. 😛

Report · Sep 23, 2019

Hi Tressar,

Thank you for reaching out and sharing the steps. It woud be great if you could create a video or gif of the issue for the visual understand of the issue. It would be really helpful for us to investigate and reproduce at our end.

Thanks,

Harshika

Report · Sep 26, 2019

I am unable to do so due to NDA agreements.