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Grouping Objects Makes Them Disappear

New Here ,
Sep 08, 2020 Sep 08, 2020

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Recently, when I select a number of objects and group them, they disappear leaving only an empty bounding box:

aaronm93858223_0-1599596337194.pngaaronm93858223_1-1599596365583.png

 

 

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Adobe Employee ,
Sep 09, 2020 Sep 09, 2020

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Hi Aaron,

 

Thanks for reaching out. We can surely test this on our end, for that, we'll need a few more details like:

 

  1. The exact version of XD and the Windows OS Build.
  2. Is this happening on a specific file or multiple files?
  3. Would you mind sharing a small video of the exact workflow?

 

We're here to help, just need more info.

 

Regards

Rishabh

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New Here ,
Sep 09, 2020 Sep 09, 2020

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Rishabh,

 

Thank you for your willingness to help me:

 

1. XD 32.2.22 & Windows 10 Pro Version 10.0.18362 Build 18362

2. Just one file

3. https://streamable.com/eapig6

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Adobe Employee ,
Oct 12, 2020 Oct 12, 2020

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Hi there,

 

Sorry for the delay in response. Are you still experiencing the issue with XD 33.1 version ? If yes, could you please create a short video of your workflow for better understanding?

 

We will try our best to help.

 

Thanks,

Harshika

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New Here ,
Feb 04, 2023 Feb 04, 2023

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I am also having this issue, when making selected items an element as well as grouping

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Adobe Employee ,
Feb 08, 2023 Feb 08, 2023

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Hi @andrew28195385m49j ,

 

Sorry to hear about the trouble. Could you please share a few more details like:

 

  1. The version of XD & OS.
  2. Is this happening with a specific file or multiple files?
  3. Is it happening with any assets or with any specific asset?
  4. Please share a small video of what's happening at your end.

 

We'll try our best to assist you with this.

 

Regards

Rishabh

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