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Help! Need access to a designer's XD file - designer had to go on emergency leave

New Here ,
Sep 26, 2022 Sep 26, 2022

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Hi All,

What's the best way to gain access to a Designer's XD file? She just was in an emergency and was unable to share before she had to take her leave. 

 

We have at least the link used to review and make comments on the mockup. However, we need to update a few items on the mockup by end of this week.

 

Help, PLEASE!

 

Thank you,

Ian

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Community Beginner ,
Sep 27, 2022 Sep 27, 2022

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I have same issue, can this be done? Can an existing link be enabled so its editable? Thanks!

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New Here ,
Sep 30, 2022 Sep 30, 2022

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Hi. I don't think so, if you're referring to the sharing link for the XD prototypes. Our designer was able to return early from emergency and shared the XD file. 

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Community Beginner ,
Oct 05, 2022 Oct 05, 2022

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Thanks for the reply...appreciate it.

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Community Expert ,
Oct 01, 2022 Oct 01, 2022

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Links are for viewing only, not editing. They are not the actual editable file. Files must be shared specifically for editing (not through the web link you use to view it).


— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor

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Community Beginner ,
Oct 05, 2022 Oct 05, 2022

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Thank you for the reply. Appreciate the support.

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Participant ,
Oct 04, 2022 Oct 04, 2022

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I'm so sorry to hear this. OMG. Not your file, not your data, not your prototype. My heart goes out to you.

@thomashallgren

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Community Beginner ,
Oct 05, 2022 Oct 05, 2022

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No need for this comment. My heart definitely doesnt go out to you. 

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Participant ,
Oct 05, 2022 Oct 05, 2022

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I see you are not in a good place. This is a serious data security, group file-sharing scenario Adobe has NOT addressed. It's big. The community has been asking for them to address this–forever. The answer is to get the file from the designer and re-share it from your account. I experienced this as a manager and it drove me into Figma.

@thomashallgren

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