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I can't create a new design in Adobe XD

New Here ,
Mar 05, 2019 Mar 05, 2019

Hello,  When I want to create a new project (design) it's impossible to do it. 

This error message appears   

"A problem occurred while creating a new document online"

if you have any idea to solve this problem, thank beforhand for you answers, (Sorry for my bad english i'm french )

                      Capture.PNG

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Community Expert ,
Mar 05, 2019 Mar 05, 2019

Adobe Xd can save file local and directly in Creative Cloud drive. Please refer to Cloud documents in XD  Did you saving file to local computer?

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Adobe Employee ,
Mar 05, 2019 Mar 05, 2019
LATEST

Hi Swend,

In addition to what Ares suggested, I would request you to try the steps mentioned here on this link: - Issue saving xd files to creative cloud and update this discussion with the results.

Thanks,

Atul_Saini

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