i Can't Run Adobe XD on windows 10

New Here ,
May 12, 2019 May 12, 2019

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i Can't Run Adobe XD! it will disappear after seconds! windows 10?

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Adobe Community Professional ,
May 12, 2019 May 12, 2019

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Hi, could you provide more information about your OS version and Adobe XD version? Thanks a lot

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New Here ,
May 12, 2019 May 12, 2019

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Sure my windows OS informaion

regarding the Adobe XD Version could not get it because can't open it.

it but it's installed as a latest version from Creative Cloud.

Thanks a lot

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Adobe Community Professional ,
May 12, 2019 May 12, 2019

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Please try this tool Use the Creative Cloud Cleaner Tool to solve installation problems . Then install Adobe xd again.

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New Here ,
May 12, 2019 May 12, 2019

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I did All it's same problem...

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Adobe Community Professional ,
May 14, 2019 May 14, 2019

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Have you tried updating your operating system?


					
				
			
			
				
			
			
			
			
			
			
			
		

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Adobe Employee ,
May 21, 2019 May 21, 2019

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Can you let us know if the solution proposed by Ares helped, or if you need further assistance?

Thanks,

Preran

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Adobe Employee ,
May 15, 2019 May 15, 2019

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In addition to what the experts have said, can you see if your issue matches what is described in this article Adobe XD shows white screen after launch and crashes on Windows​ ?

If so, can you try the solutions mentioned and let me know?

Thanks,

Preran

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Adobe Community Professional ,
May 16, 2019 May 16, 2019

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I have the same issue with latest update. After update Xd opened for second and closed. 

This steps solved my problem:

1. Uninstal XD

2.Restart computer

3. reinstalling Adobe Xd

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Explorer ,
Sep 17, 2021 Sep 17, 2021

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LATEST

CORRECT SOLUTION:

 

1. Install official Microsoft Compatibility Administrator found here: https://docs.microsoft.com/en-us/windows-hardware/get-started/adk-install#adkwin10

 

2. start "Compatibility Administrator (64-bit).exe" in C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows Kits\Windows ADK\Application Compatibility Toolkit\Developer and Tester Tools\

 

3. expand "System Database" > expand "Applications" > find and click "adobe creative suit 6" > on the right window "right" click pdapp.exe "Disable Entry"

 

4. Run Acrobat X Pro, now insted of crashing it will show a "new" adobe activation agreement (this is what was crashing the acrobat x pro), you can now accept it and Acrobat X Pro runs with 0 issues now (no need for any compatibly modes). 

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