I cant open a new project in XD

[emironmp]

hello and sorry for my bad english

whene i trying to open XD this error coming on my desktop and i cant open a new project

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[Moved from generic Cloud/Setup forum to the specific Program forum... Mod]

[elainecc · Accepted solution]

Hi there! Sorry you're hitting this problem.

Can you please also share your version of Creative Cloud Sync? You can find this information:

1. Launch the Creative Cloud desktop application
2. Click the ... button in the upper right hand corner
3. Select "Preferences"
4. Navigate to the "Creative Cloud" tab
5. Select the "Files" tab

Thanks,

-Elaine