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I have the Adobe Cloud All Apps, but where is Adobe XD?

New Here ,
Nov 13, 2023 Nov 13, 2023

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Has Adobe XD been discontinued? I thought I read Figma and XD are merged, and I'm now assuming that XD no longer exists...

The app does not appear in my CC desktop app or on the web. I'd really like to use it for responsive formatted email design. Somebody, please help!

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Community Expert ,
Nov 14, 2023 Nov 14, 2023

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The two companies have not completed the merger. The odds are looking unlikely given the time it has taken and the fact both the EU and US are looking at the deal with a lot of concern.   XD is formally in maintaince mode, so critical bugs fixes or maybe updates due to OS updates, but that is it. Unless you have an All-Apps plan or the like you should be able to find it, but it seems to take a lot of noise to Adobe support to 'fix' having it show up.

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Community Expert ,
Nov 15, 2023 Nov 15, 2023

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This post has a long discussion of the "bug" of XD not showing up for people who should see it. 

 

But essentially Adobe is not offering XD to new people and only users who had it, as they hope to transition to Figma (if/when the aquisition is approved). At this point I'd suggest using Figma and don't bother with XD.


— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor

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New Here ,
Nov 15, 2023 Nov 15, 2023

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Thanks for the tip - I'll just use Figma. However, "only users who had it" is a bit confusing to me, because as long as I've had the Adobe All Apps subscription, does that qualify me as somebody who has had it? 

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Community Expert ,
Nov 15, 2023 Nov 15, 2023

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Technically you should have it, but I truely believe that Adobe is active surpressing new installs for existing customers.

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Community Expert ,
Nov 15, 2023 Nov 15, 2023

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Anyone with the all apps plan "should" have access to XD, but Adobe is not letting new people get XD for a single app plan unless they already had that plan. I agree with @Chris W. Griffith  that I think Adobe doesn't want more people starting to use XD now because they are winding it down.


— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor

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