cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Exit
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0
Upvote

I invited someone to coedit my Xd file and they receive this message. How to I grant access?

Frank5ED5
New Here ,
Feb 18, 2021 Feb 18, 2021

image.png

288
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Rishabh_Tiwari Adobe Employee
Adobe Employee , Feb 18, 2021 Feb 18, 2021

Hi there,

 

Sorry to hear about the trouble. Please ensure that the collaborator is on the latest version of XD which is 37.0.2. If XD is already up to date, please try re-inviting the user and asked the collaborator to sign out and sign in again and let us know if that helps or if you need any further assistance.

 

Regards

Rishabh

Translate
replies 1 Reply 1
latest latest Jump to latest reply
Rishabh_Tiwari Adobe Employee
Adobe Employee ,
Feb 18, 2021 Feb 18, 2021
LATEST

Hi there,

 

Sorry to hear about the trouble. Please ensure that the collaborator is on the latest version of XD which is 37.0.2. If XD is already up to date, please try re-inviting the user and asked the collaborator to sign out and sign in again and let us know if that helps or if you need any further assistance.

 

Regards

Rishabh

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
XD is Crashing
XD is crashing with white screen on Windows
Open in a new window
XD is crashing on MAC
Open in a new window
Upcoming and ongoing changes in XD
What has changed with XD starter plan
Open in a new window
Migrate design system to creative cloud libraries
XD Daily challenge
XD Daily Creative Challenge
Open in a new window
Copyright © 2025 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices