I lost my all work today and also in pasts

New Here ,
Aug 06, 2021 Aug 06, 2021

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I was working as usual but again today adobe got crashed and I lost my work it already happened in past too but I'm feeling frustrated with adobe so I just want my work please If you want the logs I have already uploaded the logs file[AdobeLogs_20210806_043434_740-win.zip] with log collection kindly check and help 

Thanks.

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Adobe Employee ,
Aug 06, 2021 Aug 06, 2021

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Hi Ritika,

 

Sorry to hear about the trouble. If it was a cloud file, please check if you are able to see the file here https://assets.adobe.com/cloud-documents or you can also check the locations mentioned below:

 

\Users\username\AppData\Local\Packages\Adobe.CC.XD_adky2gkssdxte\LocalState

 

This is the temp location for auto save in XD. You can look for the file at above location and the best way to search for a file is through time-stamp.

 

Regards

Rishabh

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New Here ,
Aug 06, 2021 Aug 06, 2021

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I'm sorry but it was a local file can you please check with this because I was unable to find any file related to my lost one 

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