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Image is looking different in the shared link as compared to XD preview.

Community Beginner ,
Aug 02, 2021 Aug 02, 2021

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Hello.
Image 1 - Here I used the "scroll groups" effect. The image is normal in XD's own preview. However, this problem occurs when you look at the link after sharing it. (Image 2) Please solve this bug. 
Thanks.

 

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Adobe Employee ,
Aug 03, 2021 Aug 03, 2021

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Hi there,

 

Thank you for reaching out and sorry for the trouble you're experiencing with the shared link. We would like to know if it's happening with every file or with this specific file. Please try copy pasting the same design into a new document and let us know if that helps.

 

If not, then please share the XD and the OS version of your machine.

 

We will try our best to help.

 

Thanks,

Harshika

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Community Beginner ,
Aug 10, 2021 Aug 10, 2021

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Hi,

Thank you for your attention and feedback! I copied and pasted the same artboard into a new document, shared the link, and had the same problem again.

So I come to the conclusion that in all transactions with Vertical & Horizontal Scroll Groups, this problem arises only in the shared link.

My information for help:
OS - MacOS
XD - 41.1.12.9 (x64)

Thanks.

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Adobe Employee ,
Aug 10, 2021 Aug 10, 2021

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Hi there,

 

Sorry to hear about the trouble. Could you please update XD to the latest version 42.2 and let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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