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Hi there,
Sorry to hear about the trouble. This error generally occurs when the system failed to lower privileges. Please try the steps shared on this help article: https://helpx.adobe.com/in/creative-cloud/kb/troubleshoot-download-install-logs.html
Let us know if this helps or if you need any further assistance.
Regards
Rishabh
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What privileges are not being lowered? I am the administrator of my computer and work for IT with the Department of Veterans Affairs. I know there is a whole group of Medical Media departments through out the VA with Windows 10 PCs having the issue and migrating over to an Mac is not an option.
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Hi there,
We're so sorry to hear about the trouble. Could you please confirm if you have an enterprise account? If yes, I'd request you to log a support ticket with them.
Regards
Rishabh
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