Intel HD Graphics

[danielp16708570]

Hi, i was trying to download adobe xd cc from creative cloud but i get the "not compatible" and not the "try" button. it says "the drivers must be compatible with DirectX 3D versions 10 or later"... but i have DX 12 installed.. so.. i dont know whats the problem i was able to use the beta. sorry if i misspelled something. and thanks

[VivekP · Accepted solution]

Hi danielp16708570,

We are sorry to hear that you are facing this issue. It looks like your GPU Driver is of year 2012 and we need at least 2014 to install/run Adobe XD.

Can you please try upgrading your GPU Driver and let us know if it resolves the issue?

You may find it here:

https://downloadcenter.intel.com/product/80939/Graphics-Drivers

Regards,

Vivek