Invited people get "Access Denied" message

[Bel Fonseca]

I just got permission from the IT admin to share links "invite only" but when I invite my colleagues devs and POs to check the prototype they get the "Access Denied" message, and we are all from the same company and have the same e-mails ending. Please help I've been in this battle for 2 months already...

[Myra Ferguson]

Have those who were invited signed in with their Adobe ID?

[Bel Fonseca · Accepted solution]

I fixed it, Myra, thank you.

The admin had to change some configurations. 🙂

[Myra Ferguson]

I'm glad to hear your fixed it. Do you know what configurations the admin changed? It might help others who have the same issue.

[uxguy1]

Hello Bel, I am facing the same problem. Can you share what was the fix for this issue?

[Bel Fonseca]

Sure 🙂
It's like Myra said, the ones you invited must create an Adobe ID, just use the company's email and it should work 🙂

[uxguy1]

Thanks Bel. Does all the invitees need to have an Adobe licensed account to view the shared prototype? Or just company email login is enough?