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Issue Opening Adobe XD (Your developer license has expired. To continue to use this app, please renew your license.)

New Here ,
Mar 26, 2019 Mar 26, 2019

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Hi can anyone help with this > I got this error today after opening XD once I tried to open it again and receive a license expired Popup saying  ("Your developer license has expired. To continue to use this app, please renew your license.") Please note my creative cloud license is up to date and there doesn't seem to be any issues with my account. thanks

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correct answers 1 Correct answer

LEGEND , Mar 26, 2019 Mar 26, 2019

Can you try enabling side loading of application as described in the screenshot below? Let us know of it helped.sideload.png

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New Here ,
Jun 24, 2021 Jun 24, 2021

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It worked. Thanks!

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New Here ,
Nov 08, 2021 Nov 08, 2021

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Great, I was near to kill myself 🙂

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New Here ,
Nov 17, 2021 Nov 17, 2021

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This work for me as well. Thank you so much

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Adobe Employee ,
Nov 17, 2021 Nov 17, 2021

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LATEST

Hi there,

 

Glad to hear that. Feel free to reach out if you need any further assistance.

 

Regards

Rishabh

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New Here ,
Mar 27, 2019 Mar 27, 2019

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Thanks for the help everyone , XD ended up working again after re-installation

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Community Beginner ,
May 01, 2019 May 01, 2019

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Hey! Thank you, there was similar error for Acrobat Pro DC to launch and this setting change did resolve that either. Bravo!

But to reach to this window was bit of a task.. here is how I did it.

Go to Windows settings option (gear icon  at the start button side panel) Type on the search bar on top "For developers" the option auto popped up for "For Developers Settings" came up, clicked on it and got to this this window.

Thanks much again. Hope this helps.

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New Here ,
May 30, 2019 May 30, 2019

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This worked. The "For Developers" section is hidden on my Windows 10 Home OS version. So go to "Settings" and search for "For Developers" and you can find the screen there. And then enable the "Sideload apps" setting. And Bingo!

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New Here ,
Jun 21, 2019 Jun 21, 2019

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personal-data.PNG

this warning comes up when selecting the option you suggested. did i download a developer version by accident? how can i avoid sharing this data?

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New Here ,
Jun 27, 2019 Jun 27, 2019

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thx!! solved

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New Here ,
Jul 24, 2019 Jul 24, 2019

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Thank u so much. working....

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New Here ,
Aug 21, 2019 Aug 21, 2019

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Worked for me

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Adobe Employee ,
Aug 21, 2019 Aug 21, 2019

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We're glad that the above solution worked for you all. Please let us know if you face any other issues with XD. We'd be happy to help.

Thanks,

Harshika

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New Here ,
Nov 09, 2019 Nov 09, 2019

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This worked thank you

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New Here ,
Nov 12, 2019 Nov 12, 2019

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thanks a lot it work for me

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Community Beginner ,
Nov 13, 2019 Nov 13, 2019

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Solved. Thanks

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Adobe Employee ,
Nov 14, 2019 Nov 14, 2019

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We are glad to hear that the solution mentioned above helped you get back on track, Henry. Please feel free to reach out to us in the future for any query related to Adobe XD. We would be happy to help.

 

Thanks,

Harshika

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Explorer ,
Nov 13, 2019 Nov 13, 2019

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Ouch. Adobe didn't renew their XD developer license? How embarrasing! Please fix, as this is preventing me from working. This is the first time I've encountered this error since I started working here at my new company in 3 months.

 

This is on Windows 10.

 

XD-error-developer-license.jpg

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Explorer ,
Nov 14, 2019 Nov 14, 2019

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I tried the solution that the support gave about setting up as a "sideload" but my system is already set to sideload.

 

sideload-apps.jpg

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Adobe Employee ,
Nov 14, 2019 Nov 14, 2019

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Hi John.mb,

 

I am sorry to hear that you are facing this issue after haveing sideloading enabled on the machine. By any chance are you using  machine that it managed by your IT team? if this is the case then it could be possible that the domain level group policies are overwriting the local settings.If your IT make changes to the domain level then I should work fine for you after a reboot.

 

There are few more methods in the link below that can enable sideloading. Please try them and let us know if it works.

https://docs.microsoft.com/en-us/windows/uwp/get-started/enable-your-device-for-development

 

 

Regards

Vivek

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Explorer ,
Nov 18, 2019 Nov 18, 2019

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Hi. Sorry, I was unable to reply because your Forum section would log me in (with the correct username) and then when it returns it goes to the main Forum page, and I'm not logged in anymore. I tried for a few days, so today it works again, so they must have fixed this issue - I was also unable to get to a support person on chat as they kept passing me around to another queue.

 

Re: issue.

My machine isn't even on a domain, so there is no "admin/supervisor" restrictions at all. I was able to select DEVELOPER MODE (which is the third option) and somehow that seemed to work to get the new version up an running. It's quite strange, because it was working previously for a few days after I upgraded and then just stopped working.

 

Annotation 2019-11-18 134849.jpg

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New Here ,
Jul 03, 2020 Jul 03, 2020

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Hello john.mb. Thank god it is still under development and we are getting regular updates, once it goes to stable version, adobe may start charging for subscription 🙂 

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Community Beginner ,
Nov 16, 2019 Nov 16, 2019

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I am receiving this message when trying to launch XD "Your developer licence has expired. To continue to use this app, please renew your licence." but all my licencing is up to date.  My other Adobe applications seem to be working fine.

 

<The Title was renamed by moderator>

 

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Mentor ,
Nov 16, 2019 Nov 16, 2019

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こんにちは。

英語の投稿ではありますが、こちらの投稿が役に立つかと思いますので参考にしてください。

https://community.adobe.com/t5/adobe-xd/issue-opening-adobe-xd-your-developer-license-has-expired-to...

 

※文章が長すぎて翻訳できないので、Google翻訳を利用されることをお勧めします。

#nihon

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New Here ,
Nov 17, 2019 Nov 17, 2019

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I got the same issue. I'm on a school license. I had heard to uninstall the program then reinstall. Now I get this: 

There was a problem in XD update
Error Code 506
ccx.confirmation.retryable.error.desc.update.506
 

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Adobe Employee ,
Nov 18, 2019 Nov 18, 2019

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HI Marcus,

 

We are sorry to hear you are facing trouble using Adobe XD. We would request you to please try the steps mentioned in this article: https://helpx.adobe.com/in/download-install/kb/exit-code-506-creative-cloud.html and let us know if that helps.

 

Thanks,

Harshika

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