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Issues with keyboard input

New Here ,
Sep 21, 2018 Sep 21, 2018

I am having some problems with the latest version of XD (I updated it on 20.09.2108) Sometimes the connection with the keyboard is lost. It has been happening just since I updated the app and only in this version. While using XD the keyboard is essential to do shortcuts and easily navigate through the pages. PLEASE FIX THIS!

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correct answers 1 Correct answer

Adobe Employee , Sep 27, 2018 Sep 27, 2018

Hi Design Team,

We updated the XD 12 known issues page.  The Windows Only section now has an issue "Performance issues in Adobe XD 12.0 after modifying Zoom levels".  That issue contains a link to the XD 12.1 build which may resolve the problem that is described in this thread.

https://helpx.adobe.com/xd/kb/known-issues.html

Thanks,

Larry McLister

Sr. Engineering Manager

Adobe XD Team

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Adobe Employee ,
Sep 24, 2018 Sep 24, 2018

Hi Designt,

Thanks for using Adobe XD and sharing your feedback about this issue where your keyboard is not responsive intermittently. It has already been raised here: - Zoom slow and pixelated, xd hangs – Adobe XD Feedback : Feature Requests & Bugs. Please upvote this thread and share your comments as well.

Please update this discussion in case you need further assistance.

Thanks,

Atul_Saini

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Adobe Employee ,
Sep 26, 2018 Sep 26, 2018

Hi "Design Team",

We have been investigating this issue.  I'll reach out directly to you. 

Thanks

Larry McLister

Sr. Engineering Manager

Adobe XD Team

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Adobe Employee ,
Sep 27, 2018 Sep 27, 2018
LATEST

Hi Design Team,

We updated the XD 12 known issues page.  The Windows Only section now has an issue "Performance issues in Adobe XD 12.0 after modifying Zoom levels".  That issue contains a link to the XD 12.1 build which may resolve the problem that is described in this thread.

https://helpx.adobe.com/xd/kb/known-issues.html

Thanks,

Larry McLister

Sr. Engineering Manager

Adobe XD Team

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Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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