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IT HAS BEEN IMPOSSIBLE TO DOWNLOAD ADOBE XD BECAUSE IT ASKS ME TO UPDATE MY OPERATING SYSTEM, HELP!

New Here ,
Nov 03, 2020 Nov 03, 2020

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Hello guys, it has been impossible to download the adobe xd, I have an imac and two laptops and neither works, a window always appears that says I need macOS after 10.14 And my competitors are 10.13, does anyone know how to solve this? I actually bought the program and it doesn't open for me either

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Adobe Employee , Nov 03, 2020 Nov 03, 2020

Hi there,

 

Thanks for reaching out. For a new installation, Adobe XD is compatible with macOS X v10.14 or later, and Windows 10 (64-bit) - Version 1803 (build 10.0.17134) or later. For more information, please refer to this article: https://helpx.adobe.com/xd/user-guide.html/xd/system-requirements.ug.html

 

Feel free to reach out if you need any other questions or need any further assistance.

 

Regards

Rishabh

 

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Adobe Employee ,
Nov 03, 2020 Nov 03, 2020

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Hi there,

 

Thanks for reaching out. For a new installation, Adobe XD is compatible with macOS X v10.14 or later, and Windows 10 (64-bit) - Version 1803 (build 10.0.17134) or later. For more information, please refer to this article: https://helpx.adobe.com/xd/user-guide.html/xd/system-requirements.ug.html

 

Feel free to reach out if you need any other questions or need any further assistance.

 

Regards

Rishabh

 

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