Keyboard working intermittently after update to v9.1.12.3

Community Beginner ,
Jun 22, 2018 Jun 22, 2018

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System Info:

Adobe XD CC v: 9.1.12.3

OS: Windows 10 Pro v: 1803 build: 17134.112

64-bit, 12GB RAM, Intel i5-6300U CPU @ 2.40Ghz

Issue:

After the latest update, the keyboard stops working.

The app freezes when the text field I'm trying to edit is selected.

The entire app doesn't freeze but all keyboard input is lost.

Sometimes saving will 'unfreeze' it but I still am unable to type.

I have to exit, kill in task manager, restart, and functionality is lost almost instantly after restarting.

The same thing happens if I use built-in keyboard or external Logitech.

I sort of need to be able to type when I use XD...

Any help or tips would be GREATLY appreciated.

Thanks.

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correct answers 1 Correct answer

Community Beginner , Aug 12, 2019 Aug 12, 2019
I read someone's answer, sadly I couldn't find it now.. but it worked for me! whenever the keyboard get stuck, press the 'windows' key. All start to work again

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New Here ,
Nov 12, 2021 Nov 12, 2021

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Mohamed moha

 

 

 

 

 

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