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This problem started in May. I have tried:
total uninstall of Adobe with CC Cleaning tool
This is the only adoby app that does this. Text tool works fine in Illustrator, Photoshop, and InDesign. Happens on clowed and local saved files. Seem if I wait out the lag, 10 minets or better, the text tool and other tools work fine!
Edition Windows 10 Pro
Installed on 4/30/2021
OS build 19043.985
Processor Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz 2.59 GHz
Intel® UHD Graphics 630
NVIDIA GeForce GTX 1650
Installed RAM 16.0 GB (15.7 GB usable)
System type 64-bit operating system, x64-based processor
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Thank you for reaching out and sharing the useful information along with logs and video. I will make sure to escalate the issue and log a bug so that our product team can investigate more on this issue.
I will keep you posted here.
Thank you for waiting. We really appreciate your patience. Our team investigated your logs and they found out that there are so many missing fonts error in your logs, so they wanted to check if you're experiencing the issue with any particular font?
We'll try our best to investigate your problem and help you here.
It's been a while we haven't heard you back. We would like to know if the things are fine at your end. Are you still experiencing the issue? Please feel free to update the discussion for further assistance.
We would be happy to help.
I'm sorry I missed your last email.
As soon as I click on the canvas with the Text Tool it does nothing. The
side panel doesn't even change to pick a font. I use fonts from my hard
drive and Adobe fonts and it does not seem to see any of them. If I open an
old XD file with text as soon as I select the text it stops responding.
Again this only happens in XD.
Thank you for sticking with this!
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Thanks for sharing the asked information and reaching us back. I have shared the requested information with the team for further investigation.
I will get back to you if we need more details on it.
Thanks for trying the repair. The team would like to know more details like-
We will try our best to help.