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XD 34 : Document Assets / Character Styles doesn't work after latest update

Explorer ,
Oct 21, 2020 Oct 21, 2020

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I've just updated my Adobe XD (34.0.12.33) on Mac OS Cataline (10.15.7).

 

Now the majority of the Character Styles don't work. They all worked fine yesterday and have done for the last week working on this project. But now after the update, if I highlight text on the Artboard and click through the Character Styles only certain ones change.

 

For example I have the same Font/Weight but in several sizes (72, 60, 48, 36, 30, 24, 18, 16, 14, 12, 11) ...only 2 (30 + 60) actually change anything!

 

 



Is anyone else experiencing this issue?

 

 

 

 

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correct answers 1 Correct answer

Adobe Employee , Oct 21, 2020 Oct 21, 2020
  • Hi All,

 

Thankyou for your patience. It looks like the bug is fixed in XD 36.0 version. Could you please check and confirm if you're still experiencing the issue? If yes, then I would request you to please continue using the workaround- "If you are using a character style where font size is in decimal, please delete it and recreate the character style with font size in whole number instead of decimals and check if that works. " and share the below-asked details with us.

 

  • Collect the logs us
...

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Adobe Employee ,
Nov 30, 2020 Nov 30, 2020

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Hi there,

 

We're so sorry for the delay in response. We have an ongoing discussion similar to this issue, please refer to this similar discussion: https://community.adobe.com/t5/adobe-xd/latest-update-has-broken-document-assets-character-styles-xd...

 

Regards

Rishabh

 

 

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Explorer ,
Nov 30, 2020 Nov 30, 2020

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The correct answer is not correct at all.

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New Here ,
Dec 11, 2020 Dec 11, 2020

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I'm having this issue as well.

 

My character styles weren't working at all. MacOS v11.0.1 and Adobe XD v35.2.12.6

 

However, it wasn't my font size, it was my line spacing that had a decimal. I was just doing quick mockups and set the line spacing in the font to 1.3*[font size]. When I changed the line spacing to a whole number, the character styles would work.

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New Here ,
Dec 11, 2020 Dec 11, 2020

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I am having this same issue with Adobe XD version: 35.2.12.6, creative cloud sync 4.3.71.1.

When i click on the majority of the Character Styles they do NOT apply to the selected text.

Please advise,

Heidi

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Explorer ,
Dec 14, 2020 Dec 14, 2020

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This is unbelivable that Adobe XD team can't fix this issue in 1,5 months. I DONT have decimals in my character preferences and they still dont work...

Please fix this ASAP.

It is really frustrating...

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Explorer ,
Dec 14, 2020 Dec 14, 2020

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I am having the exact same issue. If a character style has either size or line height with a decimal it not longer works, which is very frustrating as I need to be able to match these exactly to create designs for an existing build.

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New Here ,
Jan 05, 2021 Jan 05, 2021

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Hey. I have the same problem. Originally my document came from PS. If I delete all the text boxes and create new boxes in XD everything works fine with the character styles. Could this be perhaps a problem with from PS generated text boxes? (Whole number font sizes didn't solve the problem before)

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New Here ,
Jan 02, 2021 Jan 02, 2021

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Xd does not apply character styles. What is the problem?

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Community Expert ,
Jan 02, 2021 Jan 02, 2021

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Please provide more details about your workflow step by sep to understand the problem.Thanks

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Community Beginner ,
Jan 07, 2021 Jan 07, 2021

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  1. Create a text object with specific properties.
  2. Right-click on the object and "Add Character Style to Assets."
  3. Create a second text object.
  4. Adjust the text properties to be different than the previous.
  5. Select the new text object.
  6. Select the character style from the "Document Assets" panel.
  7. Right-click on the character style.
  8. Select "Apply character style."
  9. Nothing happens.

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Community Beginner ,
Jan 07, 2021 Jan 07, 2021

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Currently using Version 35.3.12.2

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Community Beginner ,
Jan 07, 2021 Jan 07, 2021

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Uuninstalling then reinstalling the app didn't fix the issue.

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Community Beginner ,
Jan 07, 2021 Jan 07, 2021

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It doesn't matter if it's a cloud document or local. The issue seems to be using character styles with existing files.

The previous process works if you create a brand new XD file. If you use an older file it doesn't work.

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Community Beginner ,
Jan 07, 2021 Jan 07, 2021

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My team is also having this issue and it's creating significant collaboration problems on design system work for us on a client project.

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Community Beginner ,
Jan 07, 2021 Jan 07, 2021

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v35.3.12.2

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Adobe Employee ,
Jan 07, 2021 Jan 07, 2021

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Hi All,

 

We are sorry to hear you are having trouble applying character styles in XD. We have seen the similar issue in past here: https://community.adobe.com/t5/adobe-xd/latest-update-has-broken-document-assets-character-styles-xd... Could you please check if you are experiencing the similar issue if so, please try the workaround suggested in the correct answer of the post?

 

If you're experiencing the different issue, I would request you to please record a video of the workflow and upload it to a shared location such as CC or Dropbox and share the url with us.

 

We will try our best to investigate on the issue.

 

Thanks,

Harshika

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Community Beginner ,
Jan 07, 2021 Jan 07, 2021

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Hi Harshika,

Changing the font size and line spacing to be whole numbers allows me to use character styles again.

However, using whole numbers for these properies violates our design system guidelines.

 

We'd appreciate this getting fixed ASAP as it affects our daily work.

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Adobe Employee ,
Jan 07, 2021 Jan 07, 2021

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I completely understand the problem because of the issue, Scott. I will make sure to convey your feedback with our team. The team is diligently working on the issue and you will definitely see the fix soon. 

 

I am sorry for the inconvenience.

 

Thanks,

Harshika

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Community Beginner ,
Jan 07, 2021 Jan 07, 2021

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Yeah, same we have decimal numbers because that's part of the type scale so we need those to work.

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New Here ,
Jan 11, 2021 Jan 11, 2021

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Hi XD Team, 

 

It's nearly mid January and still no update on this issue? Very frustrating... I've been having this issue for sometime now patiently waiting for an update. It's a BIG problem for those with large projects. Something small as changing the text size for every paragraph in my project is incredibly time consuming and annoying. 

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Community Beginner ,
Jan 11, 2021 Jan 11, 2021

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why is this marked solved above. This is still an issue and not just a small one. Please get this fixed

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Community Beginner ,
Jan 11, 2021 Jan 11, 2021

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sorry Laura, didn't mean to reply to yours and for some reason I can't delete.

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Community Beginner ,
Jan 11, 2021 Jan 11, 2021

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This is still an issue and a rather large and frustrating one and yet it still isn't resolved. 

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Explorer ,
Jan 12, 2021 Jan 12, 2021

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I agree. It might seem like a (short term) workaround to 'just' round up/down but this is getting a bit frustrating now. Assets/design systems not working as intended, which is annoying when you're working with external terms + brands that want accuracy. Don't want to have to change everything to then need to change it back once/if resolved.

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Community Beginner ,
Jan 15, 2021 Jan 15, 2021

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This issue has been around months, still no fking fix? This makes my workflow 2x slower.. Just fix your sh*t, so many bugs in this software on WINDOWS... You don't care do you? And everytime it has the same response.. Is it so difficult to fix something that has been broken for months?

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