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Libraries are not reflecting in XD and Creative Could

New Here ,
Jun 14, 2021 Jun 14, 2021

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We have few libraries shared across team on XD which was earlier visible to me in XD as well as on Creative Cloud App. But now for last 15 days I am not able to see those in XD and app but it is visible on Web. 

I am not able to use those in XD as its not apearing there in XD. Tried uninstalling and installing cloud, refreshing app, resharing libraries from admin side. 

FYI - Using MAC

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Product performance, Share or publish

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Adobe Employee ,
Jun 14, 2021 Jun 14, 2021

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Hello Akshay,

  Here issue is with Cloud syncing, which is not happening properly.

This post has solution HERE . Please try once, let us know if it doesn't get resolve.

 

Thank You,

Anita Subedi

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New Here ,
Jun 14, 2021 Jun 14, 2021

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Thanks for reply but this is not working and showing error that "The application 'CCLibrary' is not open anymore".

Akshay5E85_0-1623735880129.png

 

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