Local XD file not loading completely

[Pavan_Deshmukh_iAriana]

I have an xd file locally on my laptop.

- Installed Adobe XD through the creative cloud.

- Trying to open that existing file.

- File gets open.

- Loading bar at the top reach at the end and stuck there only.

- No error message is shown at all anywhere.

- The application gets to hang up and unable to close through the close button, need to force close it by ending the task from the task manager.

- Here is a screenshot where the xd app gets stuck.

Please Help !!!!, If anyone knows the resolution.

[Rishabh_Tiwari]

Hi there,

We're so sorry to hear about the trouble. Will it be possible for you to share the file with us for testing? If yes, please add the file to a shared location, like Google Drive or DropBox, and share the link with me by clicking on my name. 

Note: While sending the file, please add this discussion link in the subject.

Regards

Rishabh

[Romain98A1]

I have the exact same problem !