logged in but xd says "offline, log in to comment"

[atran-1digital]

per subject header, exact message:

"You're offline. Please reconnect to load and post comments."

why is this so?

also, when logged in, i cannot tag user (i.e. using "@" does not pull up client's username) to counter-comment?

[edwardb8694300]

I have this issue too. No idea how to resolve it. I've signed out/back in. same problem. 

[atran-1digital]

[update]

using:

mac: monterey 12.3.1 (21e258)

chrome: Version 99.0.4844.84 (Official Build) (x86_64)

quit chrome and rebooted

did not re-login (already logged in from previous session)

went back in xd and it fixed itself

able to tag and comment now

[Zhi Sheng · Accepted solution]

I think I've found the solution! Simply restart your computer and it will back to normal! Yea!

[Rishabh_Tiwari]

Hi @Zhi Sheng ,

Thank you for reaching out and sharing the solution that worked for you. I am sure it will help other community members.

Thanks

Rishabh