Lottie animations don't show in XD preview

Report · Feb 23, 2022

Hello everyone,

I added Lottie files into my adobe XD and everything worked fine. But now I have the problem, that new added lotties won't be played in the preview. Also if I copy the ones, which are functioning - the new ones don't show in the preview. Play automatically and Loop playback is set.

If I place Lotties on a new/blanc artboard they are working. Is this is bug?

so frustrating...

Report · Feb 23, 2022

Hi markw,
Thank you for contacting us, could you please answer the below listed points.

1. XD version
2. On which platform
3.Is this happening with all the files/ Specific file

4. Please tell the scenario or steps how you added the lottie files [ added the lottie files to the object , component, component states or directly to the canvas]
So that we can try from our end to resolve ASAP

Regards,

Ashwini.

Report · Feb 24, 2022

Hi Ashwini,

1. Version: 48.0.12

2. I use the Creative Cloud on a MacBook Pro (MacOS Monterey 12.2.1)

3. It is happening with all files (but the ones I added before the issue appeared are still working)

4. I added the Lottie files through the Adobe XD Lottie plugin via dragndrop to the canvas and placed it on my artboard.

As I wrote previously, the animations work fine, if I place them on a new/empty artboard. All files are set on auto play and loop.

Thank you for your help.

Report · Feb 24, 2022

Are you able to share the .xd file? (upload it somewhere and post the link here).
You can send it via PM as well, if it has sensitive info.