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Windows 10 here..
I've tried attaching the XD file, but these forums won't let me: "The attachment's lottie.xd content type (application/octet-stream) does not match its file extension and has been removed."
Thank you for reaching out. Lottie will not play automatically if a video is set to play automatically.
We would also request you to please ensure that you've checked the current limitation of Lottie files in XD here: https://helpx.adobe.com/xd/help/work-with-lottie-animations.html#limitations which might be causing the issue.
Let us know if you need further assistance. We would be happy to help.
Thank you so much, I was scracth my head about that Lottie animation was not playing, it is because you have set the auto playing video etc.