LottieFiles Plugin doesn't work - No Connection

[defaultz98kltkx7yev]

Hi,

I installed the latest version of LottieFiles 1.0.2 as instructed by LottieFiles and it still doesn't work, [Adobe XD is updated to the latest version too] it says no connection, even though I'm connected to internet. 

What could be the problem?

Thank you.

[Atul_Saini]

Hi there, 

Thank you for reaching out and sharing the screenshot. Would you mind switching your internet connection by using a hotspot from your phone and see if the problem persists? I'd recommend restarting your machine once.

Are you working under a managed enterprise network by any chance? If yes, please ask your adminstrator to grant access to the network endpoints mentioned here - https://helpx.adobe.com/enterprise/kb/network-endpoints.html. 

Thanks,

Atul_Saini