[macOS 12.2.1] Empty Zeplin export popup/modal when using the plugin for Adobe XD

Community Beginner ,
Jul 04, 2022 Jul 04, 2022

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Hi,
I have some trobules about the exportation of artboards from XD to Zeplin.
If I use the shortcut it will only open Zeplin but not showing the popup.
Then if I use the Zeplin plugin it does open the popup but it's empty and there are no projects in the list as you can see here:

Schermata 2022-07-04 alle 12.03.23.png
I don't know what to do since I have no way to export artboards.
Thanks to everyone will try to help me.

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Import and export , Plug-ins

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correct answers 1 Correct answer

Adobe Community Professional , Jul 04, 2022 Jul 04, 2022

Hi, thank you for replying with the requested information. Have you tried to do a new installation of Zeplin?

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Adobe Community Professional ,
Jul 04, 2022 Jul 04, 2022

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Hi, what version of Adobe XD and Zeplin are you using? Does this problem occur with all files?

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Community Beginner ,
Jul 04, 2022 Jul 04, 2022

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Hi, I'm using XD 51.0.12 and Zeplin 4.3.2 (1576).

And yes, I got the same problem with all files.

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Adobe Community Professional ,
Jul 04, 2022 Jul 04, 2022

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Hi, thank you for replying with the requested information. Have you tried to do a new installation of Zeplin?

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Community Beginner ,
Jul 04, 2022 Jul 04, 2022

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Yes but nothing happened. I also tried to delete Zeplin, restart the Mac and download it again but the problem is still there.

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Community Beginner ,
Jul 04, 2022 Jul 04, 2022

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I re-installed Zeplin and now it goes. I did just the same thing as before but don't know how the list in the popup is filled now!
Thanks!

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Adobe Employee ,
Jul 04, 2022 Jul 04, 2022

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Hi @AntonioJDN ,

 

Glad to hear that the issue was resolved. Feel free to reach out if you need any further assistance.

 

Regards

Rishabh

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