[macOS 12.2.1] Empty Zeplin export popup/modal when using the plugin for Adobe XD

[AntonioJDN]

Hi,
I have some trobules about the exportation of artboards from XD to Zeplin.
If I use the shortcut it will only open Zeplin but not showing the popup.
Then if I use the Zeplin plugin it does open the popup but it's empty and there are no projects in the list as you can see here:

I don't know what to do since I have no way to export artboards.
Thanks to everyone will try to help me.

[italosan]

Hi, what version of Adobe XD and Zeplin are you using? Does this problem occur with all files?

[AntonioJDN]

Hi, I'm using XD 51.0.12 and Zeplin 4.3.2 (1576).

And yes, I got the same problem with all files.

[italosan · Accepted solution]

Hi, thank you for replying with the requested information. Have you tried to do a new installation of Zeplin?

[AntonioJDN]

Yes but nothing happened. I also tried to delete Zeplin, restart the Mac and download it again but the problem is still there.

[AntonioJDN]

I re-installed Zeplin and now it goes. I did just the same thing as before but don't know how the list in the popup is filled now!
Thanks!

[Rishabh_Tiwari]

Hi @AntonioJDN ,

Glad to hear that the issue was resolved. Feel free to reach out if you need any further assistance.

Regards

Rishabh