Memory Leaks on MacOS

Explorer ,
Jan 31, 2022 Jan 31, 2022

Copy link to clipboard

Copied

I'm running XD on MacOS BigSur and recently there have been a number of occasions (+10) where the computer is so slow that I can't even call up activity monitor. When I'm able to it appears that XD is taking up all the CPU time (and sometimes memory too). This wasn't like this before and XD was always at a reasonable performance.

Views

308

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jan 31, 2022 Jan 31, 2022

Copy link to clipboard

Copied

Hi, what version of Adobe XD are you using? Does this problem occur with all files?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 01, 2022 Feb 01, 2022

Copy link to clipboard

Copied

Yeah always the latest versions:

 

  • MacOS Big Sur 11.6.2 (20G314)
  • Adobe XD 47.0.22.9  (released 17 days ago) 

 

Yes, it doesn't matter which file. I've encountered this now with my work files, some of my personal GameDev UI files, as well as with external company files I open and use. I work on XD like the whole day, so when my computer slows to a crawl and then once I quit/force quite XD, it comes back to life again. Also scrolling used to be fast enough, now it's almost unusable in some cases.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 01, 2022 Feb 01, 2022

Copy link to clipboard

Copied

Have you tried doing a fresh install of Adobe XD?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 10, 2022 Feb 10, 2022

Copy link to clipboard

Copied

I missed this message. I'm trying a uninstall and then a re-install.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 10, 2022 Feb 10, 2022

Copy link to clipboard

Copied

Hi, do you still need help? Has your problem been solved? Keep us updated

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 10, 2022 Feb 10, 2022

Copy link to clipboard

Copied

I've done the unstall and re-install. Seems to be ok for now. I'll keep monitoring it. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 18, 2022 Feb 18, 2022

Copy link to clipboard

Copied

LATEST

Okay, keep us updated

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines