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Memory Leaks on MacOS

Explorer ,
Jan 31, 2022 Jan 31, 2022

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I'm running XD on MacOS BigSur and recently there have been a number of occasions (+10) where the computer is so slow that I can't even call up activity monitor. When I'm able to it appears that XD is taking up all the CPU time (and sometimes memory too). This wasn't like this before and XD was always at a reasonable performance.

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Community Expert ,
Jan 31, 2022 Jan 31, 2022

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Hi, what version of Adobe XD are you using? Does this problem occur with all files?

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Explorer ,
Feb 01, 2022 Feb 01, 2022

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Yeah always the latest versions:

 

  • MacOS Big Sur 11.6.2 (20G314)
  • Adobe XD 47.0.22.9  (released 17 days ago) 

 

Yes, it doesn't matter which file. I've encountered this now with my work files, some of my personal GameDev UI files, as well as with external company files I open and use. I work on XD like the whole day, so when my computer slows to a crawl and then once I quit/force quite XD, it comes back to life again. Also scrolling used to be fast enough, now it's almost unusable in some cases.

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Community Expert ,
Feb 01, 2022 Feb 01, 2022

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Have you tried doing a fresh install of Adobe XD?

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Explorer ,
Feb 10, 2022 Feb 10, 2022

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I missed this message. I'm trying a uninstall and then a re-install.

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Community Expert ,
Feb 10, 2022 Feb 10, 2022

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Hi, do you still need help? Has your problem been solved? Keep us updated

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Explorer ,
Feb 10, 2022 Feb 10, 2022

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I've done the unstall and re-install. Seems to be ok for now. I'll keep monitoring it. 

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Community Expert ,
Feb 18, 2022 Feb 18, 2022

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Okay, keep us updated

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