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Missing fonts in XD iOS-App (Viewer)

New Here ,
Sep 19, 2017 Sep 19, 2017

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Hello,

when i open a XD-file with the XD App/Viewer on iOS

it says that some fonts are missing, unfortunately i don’t

know how to install fonts on iOS, if that is possible at all.

My client has custom fonts, so choosing a different typeface

instead is not an alternative.

Can anyone help me with that issue?

Thanks.

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correct answers 1 Correct answer

Adobe Employee , Sep 20, 2017 Sep 20, 2017
I found a couple of links that might help you, though of course your mileage may vary. I haven't tried any of these personally, but I hear they work okay. (Note that these links aren't an endorsement, just for your information.) Install directly from your foundry's website (How to install fonts on an iPad or iPhone | Hoefler & Co.  comes from Hoefler & Co, which is a popular foundry) Install using AnyFont, a third party app (How to install fonts on an iPhone or iPad | Digital Trends )-Elaine

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New Here ,
Sep 19, 2017 Sep 19, 2017

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Oh, and thanks for your email regarding this post, Adobe,

but i don’t speak chinese. At all.

Bildschirmfoto 2017-09-19 um 16.10.51.png

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Adobe Employee ,
Sep 24, 2017 Sep 24, 2017

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Hi gb,

Would you mind forwarding me the notification email you received? If you can include it as an attachment that would be great. I can check to see why this was sent in Japanese.

My email is mamurphy[at]adobe[dot]com

Thanks,

Madison

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Adobe Employee ,
Oct 09, 2017 Oct 09, 2017

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Hi gb,

Could you confirm that your browser locale is set to the US/English?

A screenshot would be very helpful. Our forum team is investigating the bug.

Thanks,

Madison

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Community Beginner ,
Mar 24, 2018 Mar 24, 2018

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Hi, Madison! I have the same problem.

I'm using Windows and the last version of XD.

When I export my prototype with Open Sans font, I can't see it in your app on iPhone 7.

How can I solve it? It appears ok on desktop, but on iPhone not.

I will wait your tips to solve it.

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Adobe Employee ,
Mar 28, 2018 Mar 28, 2018

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This looks like a completely unrelated issue. Would it be possible to share your file with us? Upload your file to a shared location such as CC, dropbox, or Google Drive and share the URL here. We can test it for you.

Thanks,

Preran

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New Here ,
May 19, 2021 May 19, 2021

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Hi gb_mm,

 

that's Japanese, not Chinese, you little cuty dumbass😊

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Adobe Employee ,
Sep 20, 2017 Sep 20, 2017

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I found a couple of links that might help you, though of course your mileage may vary. I haven't tried any of these personally, but I hear they work okay. (Note that these links aren't an endorsement, just for your information.)

-Elaine

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