Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


My laptop failed to download adobe XD

New Here ,
Nov 23, 2020 Nov 23, 2020

Copy link to clipboard

Copied

Tried every method already. uninstall install my creative cloud.

switching off my antivirus. 

when trying to download, its just half way until 48%

then it said installation failed. i restart my laptop, try download it again. still like failed.

i dont know how to open the sideload on my laptop. 

do anyone know how to do this.with deep knowledge about this?

Views

158

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 23, 2020 Nov 23, 2020

Copy link to clipboard

Copied

LATEST

Hi there,

 

Sorry to hear that you are having trouble downloading XD. Would you mind trying to sign out of XD, Creative Cloud desktop app, restart the machine and then sign back in?

 

Let us know if that helps.

 

Thanks,

Harshika

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines