• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Need assistance accessing missing icons in Adobe XD

New Here ,
May 30, 2023 May 30, 2023

Copy link to clipboard

Copied

Hello,

I hope this message finds you well. I am writing to seek help regarding an issue I am facing with accessing icons in Adobe XD through my Adobe Suite plan.

As an Adobe XD user with an active license, I have been using the software for my design projects. However, I have recently encountered a problem where I am unable to see certain icons that should be available for download from the Adobe Suite plan.

Despite having a valid license and being able to access other features of Adobe XD, I cannot locate the specific icons I need for my designs. I have tried various troubleshooting steps, including updating the software and ensuring that my plan includes access to the icons.

I would greatly appreciate any assistance or guidance the community can provide in resolving this issue. If you have encountered a similar problem or have knowledge about accessing missing icons in Adobe XD, your expertise would be highly valued.

Please note that the problem is not limited to the license itself; rather, it pertains to the visibility and availability of the icons for download. I have reviewed my subscription plan details, and the icons should be included.

If any additional information is required to assist with troubleshooting, kindly let me know, and I will provide it promptly.

Thank you in advance for your time and support. I am hopeful that someone within the community will be able to shed light on this issue and help me access the missing icons.

TOPICS
Download install and licensing , Missing feature

Views

131

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 09, 2023 Jun 09, 2023

Copy link to clipboard

Copied

LATEST

Hi @Luis30161054lw5o ,

 

I am so sorry for the delayed response. Would you mind sharing a screenshot of the icons you're looking for? 

 

Thanks

Rishabh

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines