no access to cloud / XD Files after using a new mac

New Here ,
Dec 05, 2021 Dec 05, 2021

Copy link to clipboard

Copied

hello everyone, I have set up my new macbook and since then I no longer have access to my cloud documents ( specifically XD Files). After reinstalling, logging off/logging in, revoking the previous computers license, etc I'm pretty clueless. Do you have a tip ? Thank you very much, Björn

TOPICS
Data loss , Design , Open and save docs

Views

101

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Dec 05, 2021 Dec 05, 2021

Copy link to clipboard

Copied

LATEST

Can you check your Adobe ID account and see if you have any other active session?  I am not mac user but that can be a case

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines