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Not receiving comment notification on email

New Here ,
Jan 25, 2022 Jan 25, 2022

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Me and my team is posting comments on xd shared file. But not receiving the email notification of the comments put by the other team members, its getting very difficult to track the comments put by others. 

Even if in account settings Adobe Account its set to receive all emails, we arent receiving any 
Please help

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Adobe Employee ,
Jan 26, 2022 Jan 26, 2022

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Hi there,

 

Thanks for reaching out. If you are on an enterprise subscription, I'd request you to contact the support team directly using this link. In case if you are not an enterprise user, please try adding adobe.com domain to your address book and let us know if you are able to receive an email notification.

 

Regards

Rishabh

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