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I purchased Adobe XD today and got to keep waiting while my order is being reviewed. Why?? I have subscription with Photoshop and Illustrator for years, on the very same payment method. There's a similar question on this years ago and Adobe team never replied.
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We checked with our support staff, and it looks like your order has already been processed. Apologies for the delay! If it's still happening, please let us know, and we'll escalate.
-Elaine
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