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Our Team is unable to open a shared cloud XD file.

New Here ,
Jun 14, 2022 Jun 14, 2022

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Our team is using the same XD file for weeks but all of a sudden the cloud file is not opening and the screen is stuck on "Connecting." 

The file is there on the home screen but we are unable to have access to the same.

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correct answers 1 Correct answer

Community Expert , Jun 15, 2022 Jun 15, 2022

Hi Pooja,

make sure that you and your colleagues have the same version of Adobe XD installed.

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Community Expert ,
Jun 15, 2022 Jun 15, 2022

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Hi Pooja,

make sure that you and your colleagues have the same version of Adobe XD installed.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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