Solved: Our Team is unable to open a shared cloud XD file. - Adobe Community - 13005946

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Pooja24871532plkj

New Here ,

Our team is using the same XD file for weeks but all of a sudden the cloud file is not opening and the screen is stuck on "Connecting."

The file is there on the home screen but we are unable to have access to the same.

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1 Correct answer

gianvitulano

Community Expert , Jun 15, 2022 Jun 15, 2022

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Correct answer by gianvitulano

Community Expert ,

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Hi Pooja,

make sure that you and your colleagues have the same version of Adobe XD installed.

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