i am migrating finally to a mac from a pc. i have files built on pc in xd. went to open on my mac and says i do not have the most recent version of xd loaded on my machine, but i do. HELP. please tell me there is a work around, i need to get off this pc ASAP.
What's the XD version on your Mac and on the PC?
pc is 55.2.12 and mac is 220.127.116.11. obviously this is the issue. what is the latest mac version? as it says i do not have updates to download for xd
The latest Mac XD is also 55.2.12. What's your macOS version?
12.6.1 Monterey, macbook pro 16 inch
OK that's good. So you don't see any XD updates when you do Check for updates in the Creative Cloud app?
nope. i am wondering if i remove it then reload if that help. will need so corporte admin right to make that happen. things are so locked down. unless you have any other ideas.
Here are the steps from Adobe:
But if your locked down system is blocking then you need your IT to sort...!
removed XD totally. reloaded and magically the right version is there. thank you talking through this. i am up and running.
Glad to hear you are back on track. Please feel free to reach out in the future for any assistance. We would be happy to help.
Thanks, @Kenneth Kawamoto, for your valuable suggestions on this post.