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M
Mau Design
Inspiring
September 27, 2018
Question

Performance issue Adobe XD 12 on Windows 10

  • September 27, 2018
  • 1 reply
  • 808 views

I'm experiencing big problems since the last update I did a few days ago. After a few minutes using the software, all the operations get really slow, almost stack, and I can not give any input from the keyboard, so I have to quit and restart the software. I'm using Windows 10.

I also tried to install the previous version but than I can not open the files I was working on since they were made with the latest one.

Anyone else experiencing the same ?

Any suggestion ?

Thanks

    This topic has been closed for replies.

    1 reply

    Atul_Saini
    Community Manager
    Atul_SainiCommunity Manager
    Community Manager
    September 28, 2018

    Hi Mau Design,

    Thanks for using Adobe XD and sharing the feedback about this behavior. I would request you to try the workaround mentioned on this link for Windows only issues: - Known issues and update this discussion with the results.

    Thanks,

    Atul_Saini

    M
    Mau DesignAuthor
    Inspiring
    September 28, 2018

    Hello Atul,

    Thanks very much, that totally saved me, it was just impossible to work.

    P.S.

    you may want to send a notification or an email to the PC users about this and hopefully save them hours of struggle

    Regards

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