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Performance issue Adobe XD 12 on Windows 10

Explorer ,
Sep 27, 2018 Sep 27, 2018

I'm experiencing big problems since the last update I did a few days ago. After a few minutes using the software, all the operations get really slow, almost stack, and I can not give any input from the keyboard, so I have to quit and restart the software. I'm using Windows 10.

I also tried to install the previous version but than I can not open the files I was working on since they were made with the latest one.

Anyone else experiencing the same ?

Any suggestion ?

Thanks

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Adobe Employee ,
Sep 27, 2018 Sep 27, 2018

Hi Mau Design,

Thanks for using Adobe XD and sharing the feedback about this behavior. I would request you to try the workaround mentioned on this link for Windows only issues: - Known issues and update this discussion with the results.

Thanks,

Atul_Saini

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Explorer ,
Sep 27, 2018 Sep 27, 2018
LATEST

Hello Atul,

Thanks very much, that totally saved me, it was just impossible to work.

P.S.

you may want to send a notification or an email to the PC users about this and hopefully save them hours of struggle

Regards

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