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Hi there,
Thank you for reaching out and this is definitely not expected. Have you tried signing out of XD, Creative Cloud app, restarting, and then sign back in?
Let us know if that helps.
Thanks,
Harshika
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Yes i dit is, but it didn't work. I tried reinstall ao XD too, but the same. I really don't know what is happened
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Thanks for the confirmation. Could you please share the screenshot of your About XD info page? Please make sure you are on the current version of XD (39). Does that happen with this specific plugin window or all the plugins?
We'll try our best to help.
Thanks,
Harshika
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Sorry for the delay in response. If you're still experiencing the issue, we would request you to please try on any other machine and see if that helps.
Thanks,
Harshika