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Problem in Adobe XD

New Here ,
Aug 05, 2021 Aug 05, 2021

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Hello There,

I can't change Font Size, Character Spacing, and Line Spacing.

The problem is not in a specific font or file, It also occur with all fonts and all files.

 

Adobe Xd V42.1.22

Windows 10 Home, 21H1

 

Best Regards,
Mohammed.

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Adobe Employee ,
Aug 05, 2021 Aug 05, 2021

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Hi There,


Thanks for recahing out and sorry to hear you are facing trouble,i have tried to reproduce this issue on windows (XD V42.1.22) but unable to reproduce.

 

 I sugget you follow below steps to troubleshoot:

  • Quit and restart XD. 
  • Uninstall XD and reinstall it.
  • Sign out of XD and Creative Cloud app, restart the machine and then sign back in.

 

if not resolved after followed above steps, I’d request if you can share a few more details like:
  1. Are you able to change the font-weight in any other application?
  2. Have you checked in Adobe XD if the font-weights are listed as separate fonts in Adobe XD instead of showing under the font-weight dropdown?
  3. If nothing works, please share your system logs by following the steps here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

 

Thanks,

Muklesur Rahaman

 

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New Here ,
Aug 08, 2021 Aug 08, 2021

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LATEST
Hi Dear,
Have a nice time

I have done the following:
1. Quit XD and restart it.
2. Uninstall and reinstall XD.
3. Sign out of the XD and Creative Cloud app, restart my machine and then
sign back in.


*I still have the problem.*
- Yes, I can change the font-weight in any other application
- I separated fonts in Adobe XD instead of displaying them under the
font-weight dropdown.

*File:* AdobeLogs_20210806_082701_062-win.zip


*Note:* I have the version of OS Windows 10 *Home*, 21H1
Edition: Windows 10 Home
Version: 21H1
Installed: on ‎8/‎5/‎2021
OS build: 19043.1151
Experience: Windows Feature Experience Pack 120.2212.3530.0

Best Regards

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