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Processor and memory overload causing instability in latest version of XD (45.0.62)

New Here ,
Nov 11, 2021 Nov 11, 2021

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Seems that this issue is back again after the latest update XD v 45.0.62

 

Loading a cloud document kills my machine, when working on a cloud document my pc dies during auto save. If I work on a local document the application is just really buggy with freezes and crashes, usually around the point where the document is saved.

 

Previous version was fine. Although I can't roll back to it because my latest cloud documents won't open in it.

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Product performance

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Community Expert ,
Nov 11, 2021 Nov 11, 2021

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Hi, what OS are you running Adobe XD on? Could you attach a screenshot of all active processes inherent to Adobe XD?

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Adobe Employee ,
Nov 11, 2021 Nov 11, 2021

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Hi

 

We are sorry for the frustration. We would request you to please share details asked here: https://community.adobe.com/t5/adobe-xd-discussions/xd-44-xd-freezes-while-auto-saving/m-p/12518065#... with me so that we can investigate on the issue.

 

We will try our best to help.

 

Thanks,

Harshika

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