Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Prototype displaying badly in different browsers but only in my computer

New Here ,
Mar 05, 2020 Mar 05, 2020

Hello,
Since 1 week ago more or less, some of the prototypes I open using my computer through different browsers are shown badly: backgrounds full of dots or empty, missing layers, etc...

 

I have tried to open it with Chrome and Firefox and the problem remains.

I have tried to open it in another computers and, in that case, the prototypes work without any problem.

 

I have updated Adobe XD and browsers in my computer (Windows 10), and the problem remains.

I have tried to generate again the prototypes, but the problem remains.

 

Any idea?

 

Thank you!

TOPICS
Crash on windows , Prototyping , Share or publish
626
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 05, 2020 Mar 05, 2020

Ok. Now we have noticed that this just happens at certain resolutions (big ones) as 1920.

 

Any clue?

 

Thank you!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 24, 2020 May 24, 2020
LATEST

Hi Patricia,

 

Sorry for the delay in response, Would you mind sharing the screen resolution and Scaling % on which you're facing issues with the prototype? 

 

Thanks,

Atul_Saini

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines