Prototype Not Found error

[Guest]

The person who created the share link for a prototype can view and test the prototype, even in private browsing mode. But anyone else just gets the Prototype Not Found error.

Any ideas?

[Jacob G]

Hi Bikrr​ -

I'm surprised to hear you are experiencing this behavior.  All prototype URLs are public and there are no restrictions that should prevent you from access it.

My guess would be that you have the wrong URL (perhaps with a character missing or something like that).  Can you double check to confirm you are using the same URL as the prototype's author?

If you can send the URL you have to AdobeXDSharingSupport@adobe.com, I can investigate further and tell you exactly what is going on.

[Guest · Accepted solution]

Sorry for the late follow-up, but to answer my own question...after some troubleshooting, the XD author restarted his Mac and re-generated the link and everything worked fine.