Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

publishing xd prototype design view bug

New Here ,
Jun 07, 2021 Jun 07, 2021

Hello everyone!

 

I've recently started struggling with a problem in XD: when I publish my work to share with my team, my published design doesn't appear correctly: the dark elements of my design turn white with a grain effect. I'm attaching an image. What could be the problem? Is it a bug? It's quite annoying because I can't present such a design for the client 😞

 

Thanks in advance!

 

bug.png

970
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jun 07, 2021 Jun 07, 2021

Odds are it is an issue with whatever version of Chrome. I would double check it in another browser if you can. Also, turn your 'background' into a component, so if you need to change it, you can do so easier.

Translate
Community Expert ,
Jun 07, 2021 Jun 07, 2021

What browser and OS is your team viewing the prototype on? How are you setting the background color in your design? 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 07, 2021 Jun 07, 2021

Hello Chris!

 

We use Windows, and we usually view the link in Google Chrome.

I set the background with a 100% colour, no opacity, no gradient, and no shadow. I just put a normal full-colour rectangle in the background.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 07, 2021 Jun 07, 2021

Odds are it is an issue with whatever version of Chrome. I would double check it in another browser if you can. Also, turn your 'background' into a component, so if you need to change it, you can do so easier.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 08, 2021 Jun 08, 2021

Hello Cris! 

 

Changing the browser didn't solve my issue. I tried creating a component from the shape and it definitely worked! Thank you for the advice!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 13, 2021 Sep 13, 2021
LATEST

Hello Chris,

Nothing changed, tried converting shapes to components, also used different browsers... I can't show prototype like this to our customers 😞 I had this issue long time ago

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 07, 2021 Jun 07, 2021

Is this form is created by scratch or you use third party plugin? What happened if you create simple shape with the white fill  and publish it? Dose it transfer to black? Did you get the same rusalt in different browsers?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 08, 2021 Jun 08, 2021

Hello Ares,

 

The design itself is created from scratch, I didn't use any plugins. I tried it with different browsers and it didn't fix the problem. My last attempt was to create a component from the shape, and now the problem is solved! 🙂

 

Thanks a lot for your help!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines