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Quick Mockup plugin for Adobe XD isn't showing up after installed

New Here ,
Apr 13, 2022 Apr 13, 2022

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Hey All - 

I'm having an issue with QuickMockup not showing up in my plugins in XD. Macbook pro running Monterey Version 12.3.1 - It shows I have it installed when I go to manage plugins, but doesn't show up within XD. My other plugins are functioning fine - both pre and post-installation of Quick Mockup. I've tried uninstalling, signing out and closing, and re-installing to no avail. Any ideas?

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Adobe Employee ,
Apr 13, 2022 Apr 13, 2022

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Hi @gingerl87183857 ,

 

Sorry to hear about the trouble. Please ensure that you have installed the latest versions of the Creative Cloud desktop app and the XD app. If you're already on the latest version, please launch activity monitor and close all Adobe-related processes from there and then reboot the computer to check again. Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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New Here ,
Apr 15, 2022 Apr 15, 2022

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Hi Rishabh - 

Thanks so much for looking at this so quickly. I tried the steps above and still wasn't able to get it to show up. Appreciate you trying, though!

 

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New Here ,
Oct 02, 2024 Oct 02, 2024

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Having the same problem. 

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Community Expert ,
Oct 05, 2024 Oct 05, 2024

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@default8v0hv6zy2hmt interesting, I have never used QuickMockup before....so, I checked to see if I can install it, which I was able to. Then I did check if I open it in Xd. And it seems to be working on my end...see the time on it, which is a couple minutes ago:

creativeexplorer_0-1728119418646.png

I did recently cleared and deleted my cache of Adobe Xd in my profile as I was experiencing some issues on my computer in general. That might be the reason why the plugon worked? You could try that. 


 

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