Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

"Anyone With Password" option is not working properly

Community Beginner ,
Jan 12, 2021 Jan 12, 2021

For sharing, I choose the "Anyone with Password" option from the "Link Access" combo box. I don't want to retype the password every time and choose one of my saved passwords in the password field. However, the "Create Link" button is not active.

 

When you delete the last digit in the password and rewrite it, the Create Link button becomes active.

 

System: MacOS Big Sur 11.1 (20C69)
XD Version: 35.3.12.2

842
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 13, 2021 Jan 13, 2021

Hi, have you tried updating to the new Adobe XD version (36.0.32)? Also, does this problem occur on all files or only on a specific file?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 13, 2021 Jan 13, 2021

Yes, today i updated to version 36.0.32 and tried it. But the problem persists. I am having the same problem with all files.

 
 
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 14, 2021 Jan 14, 2021

Have you also tried with a different password?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 20, 2021 Jan 20, 2021

Yes i tried and unfortunately it doesn't work.

 
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 26, 2021 Jan 26, 2021

Hi there,

 

I am sorry to hear you are unable to use the password option in XD. I am unable to reproduce the issue at my end on my windows machine. Would you mind telling us if you are in closed network? Does that happen only with you or with your colleagues as well? Please share the screenshot of your share tab showing link settings.

 

We will try our best to help.

 

Thanks,

Harshika

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 29, 2021 Jan 29, 2021

My internet connection is open. I have no problem with my internet.

I couldn't try it because my colleagues don't have a password saved.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 05, 2021 Feb 05, 2021

That's strange. Are you working in an enterprise network? 

 

Thanks,

Harshika

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 06, 2021 Feb 06, 2021
LATEST

@HARSHIKA_VERMA thank u for your feedback. 

No, it's not an enterprise network.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines