I am currently logged in with my School Account (as seen in the image) and I am wanting to use Adobe XD for prototyping part of my assignment, due to ya know being able to make a live prototype, but I can't launch Adobe XD because it can't reach Aobe Servers. This happens both at home and on school PC's (tried multiple different rooms and networks).
Photoshop launches completely fine so I am not sure why XD is having this issue
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Thank you for conatcting us, If you're using Windows 7 this may help: https://community.adobe.com/t5/download-install/win-7-users-getting-error-p206-unable-to-reach-adobe...
No im signing in on both Windows 10 (School + Home - laptop) and Windows 11 (Home - Desktop)
Please try the solutions in this post https://community.adobe.com/t5/Adobe-XD/SOLVED-Can-t-verify-my-subscription-status-Windows/td-p/1061... and let us know if you still need assistance.
Please try below mentioned steps,
If you are quick, you can position your cursor over the "edit" menu while hitting enter to "try again" on the message. It might take a few tries, but I was able to get the menu open before the message box popped up again
- Go to Edit -> Preferences-> Security (Enhanced). I turned off two options - "Enable protected mode at startup" and "enable enhanced security".
I don't like leaving these security options off, but this did fix the problem for my user and was hoping this information could benefit the community with figuring out why these options are causing an issue
Hope it helps,