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range out of order in character class

New Here ,
Jun 15, 2021 Jun 15, 2021

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When I tried to open XD file someone sent me, this messege came up. - 'range out of order in character class'

 

Please help!

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Adobe Employee ,
Jun 15, 2021 Jun 15, 2021

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Hello,

Sorry for the inconvenience caused. 

We may need more data to dig into it 

1. Xd version you are using and OS version

2. From where you are opening shared files (CCD , XD -SWY or Mail)

3. Attach the screenshot or short clip of issue

If issue continues, Please take below log and forward to subedi@adobe.com along with gif 

AdobeXD.log

 Mac: ~/Library/Logs/Adobe/AdobeXD/AdobeXd.log

Win: %userprofile%\AppData\Local\Packages\Adobe.XD.XXXX\LocalState\AdobeXD.log 

 

Regards,

Anita Subedi

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