Reloaded My install laptop adobe xd and previous data cannot be show

[Zohaib5E13]

Hi, Anyone guide me. My previous data cannot be show and only reloaded . The message show it only "Could no access documents some things is wrong" Kindly guide me. Thank you

[Dan Rodney]

I'd try the following (test after each one to see if it's working):

• Restart your computer
• Sign out of the Creative Cloud app and sign back in again.

[Dan Rodney]

If you click Learn more, what does it say?

[Ares Hovhannesyan · Accepted solution]

Please check are your SyncFile on by clicking on the gear on the top of CC App Manager? Are your CC Libraries loading in XD , AI, and PS or other Adobe apps? Also go to your Creative Cloud folder and check are your folders have a green icons on folders? If all this not working your CoreSync have a problem. 

Click the link Learn more and follow instractions or

Use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html