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[Share]-Live preview not working fine on android mobile in XD.

New Here ,
Mar 19, 2019 Mar 19, 2019

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When I am working with Adobe XD CC, It is working using cloud  document but I am not able to see live preview using datacable even it is not synching. I am using windows 10 Laptop and my mobile is iPhone 7. Please resolve the issue.

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correct answers 1 Correct answer

New Here , Jul 14, 2020 Jul 14, 2020

THIS SOLUTION WORKED. Just open iTunes on windows and restart XD on mobile.
Thanks a lot, you're the MVP.

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Adobe Employee ,
Mar 20, 2019 Mar 20, 2019

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Hi Srikanth.gubba,

Sorry that you are unable to use Live preview on your iPhone 7 from Windows 10 machine. Could you please share the exact version of Adobe XD, XD mobile and OS build which you are using? I would also request you to make sure that you are trying to use Live Preview as per the details mentioned here: - Preview your prototypes on mobile devices.​

Thanks,

Atul_Saini

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New Here ,
Mar 27, 2019 Mar 27, 2019

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Hello Atul_Saini,

unfortunately, I have the same issue on the same hardware. My specs:

Adobe XD: 17.0.12.11

CC: 4.2.0.25

XD mobile: 17.0

OS: Windows 10 Pro 64-Bit Version (10.0, Build 17134)

OSX: iOS 12.2

Thank you in advance,

Diana.

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Adobe Employee ,
Apr 02, 2019 Apr 02, 2019

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Hi Diana, could you please check if you have iTunes installed on your machine?

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New Here ,
Jul 14, 2019 Jul 14, 2019

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I have the same issue window 10 and Samsung A10 (Android mobile) live preview is not showing on my mobile device>

Need help

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Guest
Mar 29, 2020 Mar 29, 2020

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Hi,
I am facing the same issue. I am using Windows XD and Samsung A20(android). Moreover, In my mobile, no cloud document is appearing although they have been sync on my PC.

Please resolve this issue. Need to see my designs on the phone.
Thanks.

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Adobe Employee ,
Mar 30, 2020 Mar 30, 2020

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Hi there,

 

Sorry to hear you are having trouble previewing your cloud document in XD. Would you mind telling us the XD version on mobile app and windows machine?

 

We will try our best to help.

 

Thanks,

Harshika

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New Here ,
May 18, 2020 May 18, 2020

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I was having the same problem, but I fix it just using the Adobe XD with Itunes open in Windows...

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New Here ,
Jul 14, 2020 Jul 14, 2020

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THIS SOLUTION WORKED. Just open iTunes on windows and restart XD on mobile.
Thanks a lot, you're the MVP.

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New Here ,
May 23, 2019 May 23, 2019

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same issue

windows 10

iphone xs max

usb cable original

all up to date

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Community Expert ,
Jul 14, 2019 Jul 14, 2019

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Hi, have you installed iTunes on your computer?

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New Here ,
Jul 14, 2019 Jul 14, 2019

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Not installed

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Community Expert ,
Jul 15, 2019 Jul 15, 2019

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Install iTunes on your computer and then try again Live Preview

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New Here ,
Jul 15, 2019 Jul 15, 2019

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yes I have installed

On Mon, Jul 15, 2019 at 6:59 PM HARSHIKA VERMA <forums_noreply@adobe.com>

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New Here ,
Jul 15, 2019 Jul 15, 2019

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I have installed iTunes but it doesn't work

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Community Expert ,
Jul 15, 2019 Jul 15, 2019

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Isn't iTunes changing?
Could that be part of the issue for those who have the ability to connect via cable and it still doesn't work?

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Community Expert ,
Jul 14, 2019 Jul 14, 2019

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This is an interesting discussion. The app says Connect iOS devices to XD via USB to preview.

The iPad Pro comes with a lightning cable so there is no way to plug it into a USB for connection to Windows10.

I can definitely use the upload to cloud and view option, but not the Preview on device via cable option.

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New Here ,
Feb 03, 2020 Feb 03, 2020

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Hey, I was wondering if you found out how to solve this issue because for me it's the same... Im working with updated windows 10 and an iphone 7 also with the new updates. Itunes is also installed on both devices.

Thank you!

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New Here ,
Sep 15, 2020 Sep 15, 2020

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I was hoping to find a real solution to this but as of today, Sept 15th, 2020 -- it still does not work.

Is there still no solution to getting XD's Live Preview to work with a Windows PC & an Android phone?
The 'correct' answer to open iTunes on the PC and then restart XD on mobile is nonsense and does not work.. iTunes is for music anyway, how would that even make sense?

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Adobe Employee ,
Sep 15, 2020 Sep 15, 2020

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Hi there,

 

We are sorry for the frustration. It looks like you're having similar problem mentioned here: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/17453770-android-t...

 

If so, we would request you to please submit your feedback and upvote the request to add your voice.

 

Hope it helps.

 

Thanks,

Harshika

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Community Beginner ,
Feb 18, 2021 Feb 18, 2021

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My problem is, when I live preview my prototype, adobe xd will automatically close after swiping 2ns slide. Please help.

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Community Beginner ,
Feb 18, 2021 Feb 18, 2021

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Adobe xd app on my android phone automatically close after swiping 2nd slide.

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Community Beginner ,
Feb 19, 2021 Feb 19, 2021

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LATEST

[Fixed] Just convert the text to curve.

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