Shared Prototype are unable to load in the browser in XD.

Participant ,
Jul 13, 2021 Jul 13, 2021

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I uplaoded (shared) a prototype. It gives me the link. I go to link, and it acts like it's goinf to display, but never does. All the screen controls are there. The grid view doesn't laod. When I slect the upper left YOUR WORK button, it shows a thumnail of the first screen and it seems to be there.

This is the first time I have had this happen. The only difference in this file from all my others is setting up a side scroll UI element.

Anyone have this issue?

 

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Product performance , Share or publish

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correct answers 1 Correct answer

Participant , Jul 14, 2021 Jul 14, 2021

It's working again. Unsure what the issues was. It appeared a communication disconnect with the server, but I got no error message that sated this. You can close this out.

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Participant ,
Jul 13, 2021 Jul 13, 2021

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I think there are some server issues. I can not get some older prototypes to upload

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Adobe Employee ,
Jul 13, 2021 Jul 13, 2021

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Hi there,

 

Sorry for the trouble. No, there are no known server issues. Would you mind trying to open the prototype in a different browser and let us know if that helps?

 

Thanks,

Harshika

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Adobe Employee ,
Jul 14, 2021 Jul 14, 2021

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Hi Designabolic,

 

Hope you are doing well.

 

We would like to know if your issue is resolved. If no, could you please share the prototype link with us?

 

We will try our best to help.

 

Thanks,

Harshika

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Participant ,
Jul 14, 2021 Jul 14, 2021

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It's working again. Unsure what the issues was. It appeared a communication disconnect with the server, but I got no error message that sated this. You can close this out.

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Adobe Employee ,
Jul 19, 2021 Jul 19, 2021

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Glad to hear that issue stands resolved. Please feel free to reach out to us in the future for any queries. 

 

We would be happy to help.

 

Thanks,

Harshika

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New Here ,
Nov 29, 2021 Nov 29, 2021

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LATEST

@HARSHIKA_VERMA 

 

It is almost December and we are still facing this problem again. Currenly (for 4 days now) xd shared links are not working in any browser. White screen, endlessly loading. Is anyone taking care of this issue or we are just creating new discussions group for the same topic over and over?

 

Thank you in advance for your help!

 

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